Roomba vs Neato: Which Brand Makes the Best Smart Vacuum for Pet Hair?

Given that around 68% of households in the United States have at least one pet, it’s not uncommon to be concerned about keeping the house clean of pet hair. Luckily, robotic vacuums have made this task much easier. Among the popular robotic vacuum brands are Roomba and Neato, both known for their advanced features and high-performing cleaning capabilities. However, with so many options to choose from, it can be overwhelming to decide which one to invest in. This is why we’ve done the research to help you compare Roomba vs Neato for cleaning pet hair. Let’s dive in!

Comparing Roomba and Neato

Comparing Roomba And Neato
When it comes to finding the perfect vacuum for pet hair, two of the most popular brands are Roomba and Neato. Both of these brands have a reputation for quality and innovation. But which brand is the best for pet hair? In this section, we’ll dive into the design, performance, and price of Roomba and Neato, comparing their strengths and weaknesses. Whether you’re a pet owner looking for a new vacuum or simply curious about the latest trends in smart home technology, this comparison will provide valuable insights. Don’t forget to check out our top recommended smart vacuums for pet hair with HEPA filters for a more in-depth look at the best options available.

1. Design and Features

When it comes to design and features, both Roomba and Neato offer some impressive technology to streamline the cleaning process. However, there are some key differences that might make one brand more appealing than the other for pet owners.

Roomba Design and Features:

Roombas are known for their circular shape, which allows them to move seamlessly around furniture and into tight spaces. They also have a range of sensors that help them navigate an entire home, especially if you have multiple floors (which can be a game changer). One of their most impressive features, however, is their ability to detect particularly dirty spots and spend extra time cleaning them. This means that they can make sure that every inch of pet hair is removed.

Roomba also offers a variety of models with different features, including Wi-Fi connectivity, voice control, and even automatic dirt disposal. However, many of these advanced features come with a higher price tag.

Neato Design and Features:

Neato’s signature D-shaped design allows it to get closer to walls and cover more ground than a circular model. They also have a laser mapping system that can detect and navigate around obstacles in real-time. This means they can clean a larger area in an optimized pattern.

Like Roomba, Neato also offers models with Wi-Fi connectivity, voice control, and a range of cleaning modes. However, they also have a unique feature called “No-Go” lines. These virtual boundaries can be set through the Neato app or using the voice command, and the robot will avoid vacuuming in those areas. Pet owners can benefit from this feature, as they can use it to prevent the robot from disturbing pet bowls, litter boxes and other sensitive areas.

Both Roomba and Neato have impressive designs and features that can make pet hair cleaning a breeze. The choice ultimately comes down to personal preference and budget. If you want a circular model with features like a dirt sensor or automatic dirt disposal, a Roomba might be the better fit. If you have an irregular-shaped home and you want the extra control of No-Go lines, a Neato might work better for you.

If you’re still comparing vacuum cleaners for pet hair, check out our smart vacuum cleaner guide for pet owners for more information.

2. Performance on Pet Hair

When it comes to performance on pet hair, both Roomba and Neato have models specifically designed for cleaning pet hair. However, based on our research and testing, Roomba seems to have a slight advantage over Neato in terms of pet hair removal.

Roomba’s 3-stage cleaning system is particularly effective at loosening and lifting pet hair from carpets and upholstery. Its advanced suction technology and rubber brushes are great for tackling pet hair, while its filtration system captures pet dander and allergens, making it an excellent choice for pet owners with allergies.

Neato, on the other hand, also has a reputation for doing a great job on pet hair, thanks to its powerful suction and unique D-shape design that allows it to get into corners and other hard-to-reach places. However, we noticed that some Neato models tend to get clogged with pet hair, which can affect their performance over time.

Both Roomba and Neato are excellent at cleaning pet hair, but if you have to choose one, we recommend going for a Roomba model as we found it to be slightly better at handling pet hair. If you’re interested in learning more about smart vacuum cleaners for pet hair, you may find our Top 5 Smart Vacuum Cleaners for Pet Hair article helpful.

3. Price and Value

When it comes to comparing the prices of Roomba and Neato, both brands offer a range of models at different price points. However, it is important to consider the value each brand offers for the price.

Roomba: Roomba vacuums can range in price from around $300 to over $1000. The lower-end models like the Roomba 600 series are more affordable but have fewer features compared to the higher-end models. The Roomba 980, for example, is a more expensive model but offers advanced features like mapping technology and stronger suction power.

Neato: Neato vacuums can also range in price from around $300 to over $700. Unlike Roomba, all Neato models come with mapping technology and offer more consistent cleaning. The Neato D7 is one of the more expensive models but has a longer battery life and can clean larger spaces.

When it comes to price and value, both brands offer quality models at similar price points. However, it ultimately comes down to personal preference and which features are most important for your specific needs.


Now, it’s time to dive deeper into Roomba – one of the most popular robotic vacuum brands on the market. Roomba has been providing high-quality products for over two decades, and they have gained a reputation for their advanced technology and innovative design. In this section, we will discuss the pros and cons of owning a Roomba and explore the best Roomba vacuum models for cleaning pet hair. Additionally, we will take a look at Roomba’s warranty and customer support, so you know what to expect in case you run into any issues with your Roomba. If you’re a pet owner looking for a reliable robotic vacuum, keep reading to find out if Roomba is the right choice for you. And if you’re interested in comparing Roomba to other smart vacuum options, check out our article on Xiaomi vs Samsung Smart Vacuums for Pet Owners.

1. Roomba’s Pros and Cons

Roomba is a popular brand of robotic vacuum cleaners, and they come with their own set of pros and cons. It’s important to weigh these factors when deciding if a Roomba is the right choice for cleaning pet hair.

Roomba’s Pros:

  • Excellent navigation: Roomba vacuum cleaners have excellent navigation features, thanks to their iAdapt technology. They can map out a room, navigate around obstacles, and cover every inch of the floor before returning to their dock.
  • Great battery life and charging: Roomba vacuums have a long battery life and they can quickly recharge before resuming cleaning.
  • Easy to use: Roomba vacuum cleaners are user-friendly and require minimal setup. Simply press the “clean” button, and the Roomba will start cleaning on its own.
  • Effective cleaning: Roomba vacuums use powerful suction to pick up dirt, dust, and pet hair. They also have edge-brushes to clean along walls and corners.
  • Good for households with pets: Roomba vacuums are designed to be effective at picking up pet hair and other debris, making them an excellent choice for households with pets.

Roomba’s Cons:

  • Expensive: Roomba vacuum cleaners can be expensive compared to other vacuum models. However, their advanced technology and convenience make them worth the investment.
  • Noisy: Roomba vacuums can be loud, which can be bothersome to some people and pets.
  • Not suitable for all floor types: Roomba vacuum cleaners may have difficulty navigating certain floor types, such as high-pile carpet. However, newer models of Roomba have addressed this issue.

In deciding whether to purchase a Roomba, it’s important to consider these pros and cons. If you’re a pet owner looking for a high-quality robotic vacuum, a Roomba model might be a great fit for your home. For more information on other smart vacuums designed for pet owners, check out our article on smart vacuum mop for pet owners or smart vacuum cleaners for pet owners with multiple floors.

2. Best Roomba for Cleaning Pet Hair

When it comes to the best Roomba for cleaning pet hair, one model stands out above the rest. The iRobot Roomba i7+ is the ultimate solution for pet owners struggling to keep their floors clean.

What sets the Roomba i7+ apart from other Roomba models is its self-cleaning base, which allows the robot to empty its own dustbin for up to 60 days. This is especially beneficial for pet owners dealing with excessive pet hair and debris. The Roomba i7+ also boasts powerful suction and multi-surface rubber brushes, making it highly effective at picking up pet hair from carpets, hardwood floors, and tile.

Another feature that makes the Roomba i7+ a top choice for pet owners is its smart mapping technology, which allows it to learn the layout of your home and create customizable cleaning maps. This means it can prioritize high-traffic areas, like where your pets spend most of their time, for more frequent cleanings.

While the Roomba i7+ is on the higher end of the price spectrum, its advanced technology and convenience justify the investment for pet owners looking for a hassle-free cleaning solution. Plus, the Roomba i7+ comes with a one-year warranty and customer support from iRobot.

In comparison to other pet vacuum brands, like Shark or Dyson, the Roomba i7+ stands out for its self-cleaning base and customized cleaning technology. However, it’s important to note that there are other Roomba models, like the Roomba 980 and Roomba e5, that are also effective at picking up pet hair and may be more affordable options for pet owners.

For a more detailed comparison between the top vacuums for pet hair, check out our article on Shark vs Dyson pet vacuum review.

3. Roomba’s Warranty and Customer Support

When investing in a high-quality robot vacuum like Roomba, it’s important to know what kind of warranty and customer support you can expect. Fortunately, Roomba offers a solid warranty and helpful customer service to put your mind at ease.

Warranty: Roomba’s warranty varies depending on the model, but most come with a one-year limited warranty. This covers any defects in materials or workmanship. Some higher-end models, like the Roomba i7+, come with a two-year warranty. Additionally, Roomba offers extended warranties for an added fee. It’s important to read the warranty information carefully and understand what is and isn’t covered.

Customer Support: Roomba’s customer support is generally considered to be excellent. They offer phone and live chat support, as well as an online help center with FAQs and troubleshooting guides. In the event that your Roomba needs repairs, Roomba will typically send you a replacement unit and request that you send your defective unit back to them. However, some customers have reported long wait times when contacting customer support.

Here’s a breakdown of Roomba’s warranty and customer support:

Warranty Customer Support
1-year limited warranty (some models have 2-year) Phone and live chat support
Extended warranties available for purchase Online help center with FAQs and troubleshooting guides
Replacement units offered for repairs

It’s important to note that while Roomba’s warranty and customer support are generally good, they may vary depending on the retailer you purchase from. Be sure to check the warranty and return policy of the specific retailer you’re considering before making your purchase.

Roomba’s warranty and customer support are solid and should give pet owners peace of mind when investing in a high-quality robot vacuum. If you’re interested in other pet vacuum options, be sure to check out our Shark vs Dyson: Pet Vacuum Review for more information.


As we move on to our next contender in the battle of robot vacuums, it’s time to focus on the innovative Neato brand. Neato is a brand that has made quite the name for itself over the years and is heavily loved by pet owners thanks to its exceptional cleaning power. With its unique D-shaped design and cutting-edge technology, Neato is definitely one of the most intriguing robot vacuums that is worth discussing in detail. Let’s delve deeper into what Neato has to offer, so you can decide whether it’s the right fit for you and your furry friends.

1. Neato’s Pros and Cons

When it comes to the pros and cons of Neato vacuums, it’s important to take a closer look at the features and performance of these robotic cleaners. Here are some of the most notable advantages and disadvantages of Neato vacuums:


  • Powerful suction: Neato vacuums have strong suction power, making them effective at picking up pet hair and debris from a range of surfaces.
  • Smart navigation: With its advanced mapping and navigation system, Neato vacuums can efficiently clean an entire room without missing any spots or bumping into walls and furniture.
  • Better coverage: Neato vacuums have unique D-shaped designs that allow them to clean corners and edges more effectively than some other robotic cleaners.
  • Large dustbin capacity: The dustbin on a Neato vacuum is typically larger than the bins on competing models, which means you won’t have to empty it as often.
  • Compatible with virtual boundaries: With the help of magnetic strips, Neato vacuums can be easily directed to avoid certain areas of your home, such as pet feeding stations or delicate furniture.


  • Poor battery life: While Neato vacuums are generally fast and efficient, the battery life on some models can be quite limiting. This means you may have to recharge the vacuum mid-clean, which can be inconvenient.
  • Noisy operation: Like most robotic vacuums, Neato models can be quite noisy when they’re operating, which can be problematic if you’re trying to get work done or relax at home.
  • Somewhat expensive: While Neato vacuums are known for their impressive features and performance, they tend to be priced at a premium compared to some other robotic cleaners on the market.
  • Can get stuck: Neato vacuums have been known to get stuck under low furniture, so you’ll want to make sure your home is free of any obstacles that could keep the vacuum from doing its job.
  • Some issues with software updates: Neato vacuums have experienced occasional glitches or bugs after software updates, which can be frustrating for users who rely on these devices to keep their homes clean.

Neato vacuums offer several compelling features that make them a strong choice for pet owners and homeowners in general. While they can be somewhat expensive and have some minor drawbacks, their advanced navigation, powerful suction, and compatibility with virtual boundaries make them an attractive solution for those seeking an efficient and effective cleaning experience.

2. Best Neato for Cleaning Pet Hair

When it comes to finding the perfect robot vacuum for cleaning pet hair, the Neato brand has some impressive options. Two models that stand out in terms of their pet hair cleaning abilities are the Neato D6 and the Neato D7.

Neato D6

The Neato D6 robot vacuum is designed with a unique D-shape, which allows it to effectively clean corners and edges. This feature makes it great for picking up pet hair that can accumulate in these hard-to-reach areas. The vacuum also has a powerful suction system that can remove dirt, pet hair, and other debris from carpets and hard floors. Additionally, the Neato D6 has a large dustbin that can hold up to 0.7 liters of dirt, which means it can clean for longer periods of time before needing to be emptied.

Neato D7

The Neato D7 robot vacuum is another excellent option for pet owners. Like the D6, it has a D-shaped design that allows it to clean corners and edges effectively. It also features a powerful suction system that can pick up pet hair and other debris from carpets and hard floors. One unique feature of the Neato D7 is its ability to create custom cleaning maps of your home, which allows you to select specific areas for the vacuum to clean. This feature is perfect for pet owners who want to target high pet traffic areas. Additionally, the vacuum has a large dustbin that can hold up to 0.7 liters of dirt and can run for up to 120 minutes before needing to be recharged.

Model D-shape design Suction power Dustbin capacity Runtime Custom cleaning maps
Neato D6 Yes High 0.7 liters 90 minutes No
Neato D7 Yes High 0.7 liters 120 minutes Yes

Ultimately, the decision between the Neato D6 and D7 will come down to your specific needs and budget, but both models are excellent choices for pet owners looking for a reliable robot vacuum that can effectively remove pet hair from their floors.

3. Neato’s Warranty and Customer Support

When it comes to warranty and customer support, Neato is a brand that doesn’t disappoint. They offer a limited one-year warranty on all their robot vacuums, which covers defects in materials and workmanship. This includes repairs and replacements for any parts that fail during normal use.

Neato’s customer support team is also highly responsive and helpful. They have a support website that includes detailed troubleshooting guides and FAQs, so you can easily find the answers to any questions you may have about your Neato robot vacuum. Additionally, they offer email and phone support, which is available 7 days a week.

Neato’s warranty and customer support are standout features that make this brand a great choice for pet owners who want a reliable and high-quality robot vacuum. Whether you need help with a technical issue or just have a general question, the Neato support team is there to help you every step of the way. Plus, with their one-year warranty, you can have peace of mind knowing that your investment is protected in the unlikely event that something goes wrong.

So if you’re looking for a robot vacuum that not only performs well on pet hair but also comes with excellent warranty and customer support, Neato is definitely a brand to consider.


After a thorough comparison between Roomba and Neato, both brands prove to be excellent choices for pet hair cleaning. However, each brand has its own strengths and weaknesses that may suit different needs and preferences.

Roomba boasts a wide variety of models with different features for various cleaning needs. Among its top models, the Roomba i7+ stands out as the best option for pet hair cleaning due to its powerful suction and high-efficiency filter that captures the finest particles. Additionally, Roomba offers excellent customer support and a generous warranty policy.

Neato, on the other hand, excels in its advanced mapping and navigation technology that enables its robot vacuums to clean more efficiently and accurately. The Neato Botvac D7 Connected is a top pick for pet hair cleaning, thanks to its strong suction and large dustbin capacity. Neato also offers responsive customer support and a decent warranty policy.

Ultimately, the decision between Roomba and Neato comes down to personal preferences, cleaning needs, and budget. If price is a major concern, Roomba’s entry-level models like the Roomba 675 or 690 could be an excellent choice for pet hair cleaning on a budget. However, if you’re looking for advanced technology and smarter mapping, Neato’s Botvac D7 Connected would be a better option, even though it comes with a higher price tag.

In summary, whether it’s Roomba or Neato, you can rest assured that you’ll get a reliable, efficient, and practical robot vacuum that can handle pet hair with ease. Both brands have built a reputation of being among the best in the market, and it all boils down to your personal preferences when choosing the best pick for your home.

Frequently Asked Questions

1. Can Roombas and Neatos be used on different types of flooring?

Yes, both Roombas and Neatos can be used on various types of flooring, including hardwood, tile, and carpet.

2. Are Roombas and Neatos effective at cleaning pet hair?

Yes, both Roombas and Neatos are designed to clean pet hair effectively. However, some models are better suited for this task than others.

3. Are Roombas and Neatos loud?

Both Roombas and Neatos can be noisy, but the newer models tend to have improved noise reduction technology.

4. Can I schedule a cleaning session for my Roomba or Neato?

Yes, both Roombas and Neatos can be scheduled to clean at specific times. However, this feature may vary depending on the model.

5. Are Roombas and Neatos easy to clean?

Both Roombas and Neatos require some maintenance to ensure optimal performance. However, the process isn’t complicated and can be done by the owner.

6. Can I control my Roomba or Neato with a mobile app?

Yes, many models of Roombas and Neatos are equipped with mobile apps that allow users to control and customize cleaning preferences.

7. How long does it take to charge a Roomba or Neato?

It varies depending on the model, but most Roombas and Neatos take between 1-3 hours to fully charge.

8. Which brand offers better warranty and customer support?

Both brands offer reliable warranty and customer support. However, it’s worth noting that Roomba is generally more widely used and reviewed.

9. Can I use a Roomba or Neato while I’m away from home?

Yes, both brands have the ability to clean while you are away from home. However, it’s important to ensure your device is set up correctly and safely.

10. Which is better for larger homes, Roomba or Neato?

Both Roombas and Neatos are efficient at cleaning large homes, but Neatos tend to have better navigation technology and mapping abilities.


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